WHAT'S IN THE CUSTOMER RESOURCES SITE?

What's New at Innovative

Need to know what's New with your trucking software and services provider? Check the What's New at Innovative section of the Customer Resources Site for a quick view of the latest PTFs, Recent and Upcoming Enhancements, What's New documents for the latest releases and more.

Product Design Suggestion Form

Have a suggestion for your trucking software? Look no further than our Customer Resources Site for an automated project request tool, which offers a direct method of getting details of your needs straight to Innovative's Product Design department.

Case Management

Wondering about the status of your Customer Support case? Visit our Customer Resources Site for live case look up of any open case, and look up of recently closed cases for a quick review of where your cases stand. User's also have the option of submitting case requests directly to our support department via these same links.

Documentation and Reference Materials

Looking for the latest documentation for your Innovative IES®? Whether an IES®, Innovative Access®, Innovative Access Plus® or Innovative FleetRx® customer, you'll find the latest User's Guide and Training Guide documentation to meet your needs. In addition, you'll also find an assortment of special announcements, instructional notices, quick references, templates and coding and color scheme sheets for your trucking software system.

Bulletin Board

Need to communicate with other Innovative Users? Check out our bulletin board options, which provide a forum for users to post messages, questions and answers to each other for a field view of solutions to your trucking software questions.

Contact Information

Want to reach Innovative or Innovative's Advisory Council? Visit the Customer Resources Site to find contact points for a variety of departments at Innovative, e-mail links to our advisory council and a host of additional links for updating your information with Innovative, making suggestions and updating contact information.