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EDUCATIONAL SERVICES Education leads to knowledge. Innovative Educational Services Classroom Training
For information on visiting either of these offices, please view our Directions Page. All regularly scheduled classroom training sessions in either office are offered free of charge to our software support customers. Training is available in Operations, Administration, Maintenance and Risk / Safety. Going beyond the basics, these classes cover elements in payroll, accounting, fuel management, inventory, dispatch, driver acquisition, driver retention and much more. For more detail, visit our course descriptions and scheduled classes pages. If you are interested in attending or have questions related to training, please contact our training department by e-mail or phone us at 615-986-1900. With a large training and implementation staff, our trainers are also able to work with you at your location, on your systems and with your information. Held in your own offices, and working exclusively with members of your own team, On-Site Training opportunities are classes customized to your specific needs. All On-Site Training is customized to the needs of the individual organization. The time involved with these sessions can be determined by the topics needed by your staff. Billing for these services is based on the number of days that your session will last and travel expenses, so courses can be made to fit within your budget. To learn more about customized On-Site Training, e-mail us or call us at 615-986-1900. In your correspondence, describe your needs and the number of students you expect. We will then contact you to determine your organization's training options and begin work to create a tailor made training solution for your company. Special Note: On-Site Training is included with all new software contracts as part of the start-up process. For information on our Training Program, please contact the Training Team or call at 615-986-1900.
During this phase, it is critical for users have a proper start with the system. Innovative Computing Corporation meets this need by enhancing our start-up, On-Site Training options with an included Phone Training option. Once the system is up and running, Innovative's Customer Support team is ready to help your staff with questions along the way. With extended support hours, Customer Support is available by phone or e-mail during your business day regardless of your time zone. Customer Support is open to all current support subscribers. To subscribe to Innovative Software Support, please contact a sales representative at (800) 238-1763 or e-mail Sales. If you are a current support subscriber, you can contact our Customer Support Teams at: IES® Customer Support: 800-238-1762 Customer Resources Site The Customer Resources Site provides Innovative customers who are on software maintenance access to reference materials, documentation, bulletin boards and a product design suggestion form. For additional information on our Customer Resources Site, visit this page. If you are an Innovative customer on software maintenance, but do not have a password, please request a new password by clicking New User Access Request.. If you already have your password, and would like to access the Customer Resources Site, click the link below: Innovative University The Innovative University is Innovative's online training program. Designed to offer theory and technical courses for all levels of users and employees, the Innovative University is available online for all support subscribers. For more information or access to the university, please visit our Innovative University pages. If you are an Innovative customer on software maintenance, but are not registered, please use our online registration form. To subscribe to Innovative Software Support, please contact a Sales Representative at 800-238-1763 or e-mail Sales. Annual User's Group Meetings (ICE) Each year, all customers of Innovative software are invited to join us at our User Group meeting (formerly- Innovative Conference and Exhibition, or ICE), which is held in a major U.S. city or conference event facility. This three day event is designed as a key learning experience for our customers, improving their use of our software's capabilities and introducing them to what's new. ICE is now combined with TMW TransForum, the user conference and exhibition for all TMW customers, and a major industry event. Like Innovative Users' Group meetings, TMW TransForum offers a tradition of Excellence and Education with industry-wide networking opportunities, business and management leadership information and intensive classroom seminars and learning sessions. Hundreds of leaders and staffers from TMW customers around the US and Canada attend this event annually. Innovative attendees will find more than 60 sessions to help them make better use of Innovative software and integrated solutions. Enhancing these sessions are staffed support labs for individual questions and solutions as well as leading industry vendor participation with exhibits and presentations. To learn more about the TMW TransForum User Group program, visit our conference page, e-mail our ICE Team or call 615-986-1900. |
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Conveniently located in Brentwood TN, Innovative offers a controlled environment available for scheduled training opportunities away from the distractions of a busy office, classroom training creates an atmosphere designed for intensive, hands-on learning.
Innovative provides Phone Training to all new customers when their software is first installed. This initial 'go-live' period is when we will familiarize your staff with the software.
