EDUCATIONAL SERVICES

Education leads to knowledge.
Knowledge opens the door to solutions.

Innovative Educational Services
Innovative Computing Corporation offers a broad range of educational opportunities to allow each of our customers to select the best option for their trucking company's software training needs. It is the goal of our Training, Implementation and Support teams to provide you with learning solutions with the flexibility to meet all of your carrier's training goals. Tailor your educational route through a variety of options:

Classroom Training
Training Calendar
On-Site Training
Phone Training and Support
Online Resources
Innovative University
Customer Resources
Annual User's Group Meetings (ICE)
Certification Program

Classroom Training

Conveniently located in Brentwood TN, Innovative offers a controlled environment available for scheduled training opportunities away from the distractions of a busy office, classroom training creates an atmosphere designed for intensive, hands-on learning.

For information on visiting either of these offices, please view our Directions Page.

All regularly scheduled classroom training sessions in either office are offered free of charge to our software support customers. Training is available in Operations, Administration, Maintenance and Risk / Safety. Going beyond the basics, these classes cover elements in payroll, accounting, fuel management, inventory, dispatch, driver acquisition, driver retention and much more.

For more detail, visit our course descriptions and scheduled classes pages. If you are interested in attending, please enroll online or e-mail our Training team. You may also contact our training department by e-mail or phone us at 615-986-1900 for additional information on any training option.

Class Schedule
Enroll Online

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On-Site Training

With a large training and implementation staff, our trainers are also able to work with you at your location, on your systems and with your information. Held in your own offices, and working exclusively with members of your own team, On-Site Training opportunities are classes customized to your specific needs.

All On-Site Training is customized to the needs of the individual organization. The time involved with these sessions can be determined by the topics needed by your staff. Billing for these services is based on the number of days that your session will last and travel expenses, so courses can be made to fit within your budget.

To learn more about customized On-Site Training, e-mail us or call us at 615-986-1900. In your correspondence, describe your needs and the number of students you expect. We will then contact you to determine your organization's training options and begin work to create a tailor made training solution for your company.

Special Note: On-Site Training is included with all new software contracts as part of the start-up process.

For information on our Training Program, please contact the Training Team or call at 615-986-1900.

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Phone Training and Support

Innovative provides Phone Training to all new customers when their software is first installed. This initial 'go-live' period is when we will familiarize your staff with the software.

During this phase, it is critical for users have a proper start with the system. Innovative Computing Corporation meets this need by enhancing our start-up, On-Site Training options with an included Phone Training option.

Once the system is up and running, Innovative's Customer Support team is ready to help your staff with questions along the way. With extended support hours, Customer Support is available by phone or e-mail during your business day regardless of your time zone.

Customer Support is open to all current support subscribers. To subscribe to Innovative Software Support, please contact a sales representative at (800) 238-1763 or e-mail Sales.

If you are a current support subscriber, you can contact our Customer Support Teams at:

IES® Customer Support: 800-238-1762
IES Access® and IES Access Plus® Support: 800-238-3895
E-mail: Software Support

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Online Resources

Customer Resources Web Site

The Customer Resources section of the Innovative web site provides Innovative customers who are on software maintenance access to reference materials, documentation, bulletin boards and a product design suggestion form.

For additional information on our Customer Resources Extranet, visit the Customer Resources page of our site.

If you are an Innovative customer on software maintenance, but do not have a password, please request a new password by clicking New User Access Request..

If you already have your password, and would like to access the customer resources area, click the link below:
Customer Only Login
I forgot my password

Innovative University

The Innovative University is Innovative's online training program. Designed to offer theory and technical courses for all levels of users and employees, the Innovative University is available online for all support subscribers.

For more information or access to the university, please visit our Innovative University pages.

If you are an Innovative customer on software maintenance, but are not registered, please use our online registration form.

To subscribe to Innovative Software Support, please contact a Sales Representative at 800-238-1763 or e-mail Sales.

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Annual User's Group Meetings (ICE)

Each year, Innovative Computing Corporation holds its Innovative Conference and Exhibition (ICE) at a different and exciting location. Rotating between three national destinations, this three day event is designed to meet the learning needs of our customers.

Hundreds of leaders and software users from Innovative customers around the nation and Canada attend this event annually. Considered by many to be one of the best training and networking opportunities of the year, ICE guests are offered over 65 sessions to learn about how to make better use of Innovative software.

Enhancing these sessions are three full days of staffed support labs for individual questions and solutions as well as a third day of topic centered, hands-on labs and vendor presentations.

In addition, a limited number of selected industry vendors are invited to participate in ICE to provide additional learning opportunities. These vendors are screened carefully for their integration with our Innovative Enterprise Software® and their relevance to our customers. Offering vendor panels on Mobil Communications, Imaging and various other elements of the industry, vendors enhance ICE and broaden the learning experience for our guests.

To learn more about our ICE Program, visit our conference page, e-mail our ICE Team or call 615-986-1900.

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